Frequently Asked Questions
We’re always delighted to help answer new member’s questions most of which we find are in relation to either how the service works or whether certain existing conditions can will be covered. Here are our six most frequently asked questions.
How does My Health PA benefit the NHS?
Everyday thousands of NHS consultations, investigations and procedures are cancelled by patients, and these can be extremely difficult for NHS teams to fill at short notice.
By using My Health PA, you are able to access cancellations which may have otherwise been wasted which helps reduce the burden on the NHS caused by waiting lists.
Are the personal nurses all qualified?
Any nurse you speak with at My Health PA is a registered nurse. Many of our nurses are no longer able to work in a traditional clinical environment due to injury, illness or personal commitments. So they have bags of experience on hand to help you!
How can you cover my existing medical conditions when my insurer wont?
Generally speaking, Private Medical Insurers can be very reluctant to cover pre-existing medical conditions. This is especially the case if the condition is still current and you have recently received treatment for it because it means that your policy will very likely create a loss for the insurer.
Thankfully, because My Health PA is a service and not an insurance product we do not have to make any exclusions.
How come there are no restrictions on age?
In much the same way that we do not exclude existing medical conditions, your age will not alter the price of your membership. This is because My Health PA is a service and not an insurance product and we do not have to calculate your membership fee based on the likely cost of insurance payouts.
Can I get immediate access to treatment?
Yes! There are no qualifying time limits or waiting periods. Even if you have an existing ailment which is concerning you, My Health PA can assist you from the moment you become a member.
How much does membership cost?
Membership costs £28.99 per member per month and children go free when registered on a membership with either two parents / grand-parents.
Membership is paid monthly by direct debit with an initial 3 month payment made on joining.
Less than £1 per person per day!
Request Call Back
If you would like to speak with a member of the customer service team about joining My Health PA please provide your name and the best telephone number to reach you on and we will call back as soon as possible.
Busy Right Now? No Problem!
To find out how My Health PA could provide your family with medical cover for less than £1 per adult per day, download our brochure.